Password recovery can be handled in several ways.
- If you are already registered, you can re-register and the system will auto log you into your account.
- If you forget your password, You can reset it by clicking here. Just enter either your email account or Contract ID. This will send a onetime password to your email address registered under your account. Once you check this message, you will be able to enter this onetime password and immediately change it to a new password.
- If you do not receive this message, please contact the Web Department by clicking here. Please send a detailed message including your name, resort location and contract ID/number. You can even send your phone number in case the Web Department needs to contact you to further assist you.
Note: This one-time temporary password has an expiration time of 3 days. This means that it won't work if you wait 3 days to sign up. After this time, the temporary password will be replaced by the original password.